The global restaurant management software market was valued at USD 5 billion in 2022 and grew at a CAGR of 15% from 2023 to 2032. The market is expected to reach USD 20.22 billion by 2032. The increasing capital expenditure in the hospitality industry will drive the growth of the global restaurant management software market.
A restaurant can be defined as a place where customers eat. The restaurant offers a wide variety of foods and beverages, given its speciality and dine-in settings for customers to enjoy their meals comfortably. Restaurants also offer live music, performances, valet parking, complementary beverages or side dishes, and take-out meals to enhance customer experience. A good restaurant is defined by its menu, sanitation and hygiene, services, ambience, and effective management. Customer satisfaction and relationship management are vital for restaurants. Restaurants play a significant role in the modern world, given that they are ideal for having a good meal and spending time with family and friends. It is a great social setting for interactions. They are an excellent medium to explore new cuisines, cultures and food experiences. Restaurant management can be used to define the management of daily activities at a restaurant, including acquiring raw materials, managing personnel, finances, sales, marketing and customer relationship management. Having efficient, productive and flawless management in place enables the restaurant to focus on its core competencies of curating new dishes and improving the customer's overall dining experience. Efficient restaurant management systems enable fast, hassle-free and quality services. Restaurant management software allows effective restaurant management by automating table booking, digitizing menus, billing, payment and feedback systems. It also allows restaurant operators to digitize sales, inventory, and finances, enabling analysis and forecasting that can be used to improve and enhance the services to make the restaurant more successful and satisfactory. Restaurant management software allows effective management of restaurant operations in a cost-efficient and resourceful manner enabling optimization.
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The increasing expenditure towards reviving the hospitality and tourism industry – The covid-19 pandemic led to 2-year lockdowns with closures, social distancing, isolation and no gatherings. These lockdowns were predominantly more devastating for the hospitality and tourism industry because they are contact-intensive sectors. The recession followed by the covid-19 pandemic, the cost of living crisis and geopolitical tensions make the revival of the tourism and hospitality sector difficult. However, with positive consumer expectations, the spending on tourism and hospitality has shown improvement in the past few months, given the desire of the population to socialize, gather, travel and explore. These events are further encouraged by several favourable government initiatives, policies and funding for the two sectors. Tourism and hospitality, especially restaurant and food chains, are integrating technologies to cut down costs and improve their revenues, which is why the increasing expenditure in the two sectors will drive the global restaurant management software market's growth.
The expensive installation and maintenance – The restaurant management software is expensive to install and maintain. Since fewer market players are offering these services, the costs are higher and unaffordable for most restaurant owners. With restaurants already struggling to recover from the losses of the pandemic and survive inflation, recession and cost of living crisis, adoption management software is unattainable. Therefore, restaurant management software's expensive installation and maintenance will hamper the market's growth.
The introduction of advanced software and services – The increasing automation and digitization of industries given the advent of industrial revolution 4.0 has led to the introduction and integration of software, AI, IoT and other systems for restaurant management. The advances in novel technologies such as AI, big data and analytics have also augmented the growing adoption of restaurant management software and systems in the market. Technology makes seamless collaborations between cloud kitchens, restaurants, fast-food chains, food delivery partners, and other relevant stakeholders possible. Therefore, the introduction of advanced software and services will propel the market's growth in the future.
The regions analyzed for the market include North America, Europe, South America, Asia Pacific, the Middle East, and Africa. North America emerged as the most significant global restaurant management software market, with a 43% market revenue share in 2022.
The culture of dining out and take-outs is highly prevalent in the region, thereby driving its dominance in the market. The extensive number of restaurants or other eateries in the region catering to the growing demand for dine-in experiences, take-out, and home delivery of foods is augmenting the regional market's growth. The population's high disposable income, food habits and lifestyle will drive the market. The increased automation and digitization to improve customer experience has encouraged restaurants to adopt take-out and delivery management systems, accounting, cash flow, purchasing and inventory management, given the large scale of operations anticipated to drive the market in the forecast period.
North America Region Restaurant Management Software Market Share in 2022 - 43%
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The software segment is divided into front-end software, purchasing and inventory management, employee payroll and scheduling, accounting and cash flow management, table and delivery management, and others. The front-end software segment dominated the market, with a share of around 37% in 2022. The front end is the first point of contact and interaction for customers. The front end deals with greeting the customers, assisting them with their vehicles, navigating them to their tables, offering them menus, answering their questions, taking their orders, billing and payment. Satisfactory front-end services are the deciding parameter for the restaurant after the food. The customer must have a quick, hassle-free and satisfactory front-end experience. Therefore, the restaurant spends substantial amounts of capital on enhancing its front-end services., which is why the segment will witness significant growth during the forecast period.
The deployment type segment is divided into cloud and on-premises. The cloud segment dominated the market, with a market share of around 77% in 2022. Cloud is an internet-based, remotely accessible storage and operational system. It is cost-effective for restaurant owners. It can be created and developed according to the needs of the restaurants. It can also be purchased from already available third-party readymade cloud-based solutions. They do not require significant upfront costs or equipment. The cloud offers hassle-free new updates that are automatically downloaded. Cloud also offers remote accessibility, which enables restaurant chain owners to track and monitor their businesses from anywhere. It offers analysis, forecasting and other advanced features that can identify business opportunities and risks that could be exploited to grow and expand restaurant sales.
The end-user segment is divided into full-service restaurants, institutional, quick-service restaurants and others. The full-service restaurant segment dominated the market, with a market share of around 54% in 2022. Full-service restaurants define the fine-dining experiences offered in luxury dining facilities and casual dine-in experiences like road-side restaurant chains etc. They offer server facilities, who take care of your menus, orders, serving beverages, and other relevant services like questions about the food, special requests etc. these restaurants dominate the hospitality industry and are preferred by the clientele as well. Their dominance in the market drives the demand for restaurant management software, which augments the segment's growth.
Report Description:
Attribute | Description |
---|---|
Market Size | Revenue (USD Billion) |
Market size value in 2022 | USD 5 Billion |
Market size value in 2032 | USD 20.22 Billion |
CAGR (2023 to 2032) | 15% |
Historical data | 2019-2021 |
Base Year | 2022 |
Forecast | 2023-2032 |
Region | The regions analyzed for the market are Asia Pacific, Europe, South America, North America, and Middle East & Africa. Furthermore, the regions are further analyzed at the country level. |
Segments | Software, Deployment Type and End User |
As per The Brainy Insights, the size of the global restaurant management software market was valued at USD 5 billion in 2022 to USD 20.22 billion by 2032.
Global restaurant management software market is growing at a CAGR of 15% during the forecast period 2023-2032.
The market's growth will be influenced by the increasing expenditure aimed towards the revival of hospitality and tourism industry.
The expensive installation and maintenance could hamper the market growth.
1. Introduction
1.1. Objectives of the Study
1.2. Market Definition
1.3. Research Scope
1.4. Currency
1.5. Key Target Audience
2. Research Methodology and Assumptions
3. Executive Summary
4. Premium Insights
4.1. Porter’s Five Forces Analysis
4.2. Value Chain Analysis
4.3. Top Investment Pockets
4.3.1. Market Attractiveness Analysis by Software
4.3.2. Market Attractiveness Analysis by Deployment Type
4.3.3. Market Attractiveness Analysis by End User
4.3.4. Market Attractiveness Analysis by Region
4.4. Industry Trends
5. Market Dynamics
5.1. Market Evaluation
5.2. Drivers
5.2.1. The increasing expenditure aimed towards the revival of hospitality and tourism industry
5.3. Restraints
5.3.1. The expensive installation and maintenance
5.4. Opportunities
5.4.1. The introduction of advanced software and services
5.5. Challenges
5.5.1. The data privacy and safety
6. Global Restaurant Management Software Market Analysis and Forecast, By Software
6.1. Segment Overview
6.2. Front-End Software
6.3. Purchasing and Inventory Management
6.4. Employee Payroll and Scheduling
6.5. Accounting and Cash Flow Management
6.6. Table and Delivery Management
6.7. Others
7. Global Restaurant Management Software Market Analysis and Forecast, By Deployment Type
7.1. Segment Overview
7.2. Cloud
7.3. On-Premises
8. Global Restaurant Management Software Market Analysis and Forecast, By End User
8.1. Segment Overview
8.2. Full-Service Restaurant
8.3. Institutional
8.4. Quick Service Restaurant
8.5. Others
9. Global Restaurant Management Software Market Analysis and Forecast, By Regional Analysis
9.1. Segment Overview
9.2. North America
9.2.1. U.S.
9.2.2. Canada
9.2.3. Mexico
9.3. Europe
9.3.1. Germany
9.3.2. France
9.3.3. U.K.
9.3.4. Italy
9.3.5. Spain
9.4. Asia-Pacific
9.4.1. Japan
9.4.2. China
9.4.3. India
9.5. South America
9.5.1. Brazil
9.6. Middle East and Africa
9.6.1. UAE
9.6.2. South Africa
10. Global Restaurant Management Software Market-Competitive Landscape
10.1. Overview
10.2. Market Share of Key Players in the Restaurant Management Software Market
10.2.1. Global Company Market Share
10.2.2. North America Company Market Share
10.2.3. Europe Company Market Share
10.2.4. APAC Company Market Share
10.3. Competitive Situations and Trends
10.3.1. Product Launches and Developments
10.3.2. Partnerships, Collaborations, and Agreements
10.3.3. Mergers & Acquisitions
10.3.4. Expansions
11. Company Profiles
11.1. Clover Network, LLC
11.1.1. Business Overview
11.1.2. Company Snapshot
11.1.3. Company Market Share Analysis
11.1.4. Company Product Portfolio
11.1.5. Recent Developments
11.1.6. SWOT Analysis
11.2. Fiserv, Inc.
11.2.1. Business Overview
11.2.2. Company Snapshot
11.2.3. Company Market Share Analysis
11.2.4. Company Product Portfolio
11.2.5. Recent Developments
11.2.6. SWOT Analysis
11.3. Fourth Enterprises LLC.
11.3.1. Business Overview
11.3.2. Company Snapshot
11.3.3. Company Market Share Analysis
11.3.4. Company Product Portfolio
11.3.5. Recent Developments
11.3.6. SWOT Analysis
11.4. Jolt
11.4.1. Business Overview
11.4.2. Company Snapshot
11.4.3. Company Market Share Analysis
11.4.4. Company Product Portfolio
11.4.5. Recent Developments
11.4.6. SWOT Analysis
11.5. NCR Corporation
11.5.1. Business Overview
11.5.2. Company Snapshot
11.5.3. Company Market Share Analysis
11.5.4. Company Product Portfolio
11.5.5. Recent Developments
11.5.6. SWOT Analysis
11.6. Oracle Corporation
11.6.1. Business Overview
11.6.2. Company Snapshot
11.6.3. Company Market Share Analysis
11.6.4. Company Product Portfolio
11.6.5. Recent Developments
11.6.6. SWOT Analysis
11.7. Personica (Fishbowl Inc.)
11.7.1. Business Overview
11.7.2. Company Snapshot
11.7.3. Company Market Share Analysis
11.7.4. Company Product Portfolio
11.7.5. Recent Developments
11.7.6. SWOT Analysis
11.8. Revel Systems
11.8.1. Business Overview
11.8.2. Company Snapshot
11.8.3. Company Market Share Analysis
11.8.4. Company Product Portfolio
11.8.5. Recent Developments
11.8.6. SWOT Analysis
11.9. Square Capital, LLC
11.9.1. Business Overview
11.9.2. Company Snapshot
11.9.3. Company Market Share Analysis
11.9.4. Company Product Portfolio
11.9.5. Recent Developments
11.9.6. SWOT Analysis
11.10. TouchBistro
11.10.1. Business Overview
11.10.2. Company Snapshot
11.10.3. Company Market Share Analysis
11.10.4. Company Product Portfolio
11.10.5. Recent Developments
11.10.6. SWOT Analysis
List of Table
1. Global Restaurant Management Software Market, By Software, 2019-2032 (USD Billion)
2. Global Front-End Software Restaurant Management Software Market, By Region, 2019-2032 (USD Billion)
3. Global Purchasing and Inventory Management Restaurant Management Software Market, By Region, 2019-2032 (USD Billion)
4. Global Employee Payroll and Scheduling Restaurant Management Software Market, By Region, 2019-2032 (USD Billion)
5. Global Accounting and Cash Flow Management Restaurant Management Software Market, By Region, 2019-2032 (USD Billion)
6. Global Table and Delivery Management Restaurant Management Software Market, By Region, 2019-2032 (USD Billion)
7. Global Others Restaurant Management Software Market, By Region, 2019-2032 (USD Billion)
8. Global Restaurant Management Software Market, By Deployment Type, 2019-2032 (USD Billion)
9. Global Cloud Restaurant Management Software Market, By Region, 2019-2032 (USD Billion)
10. Global On-Premises Restaurant Management Software Market, By Region, 2019-2032 (USD Billion)
11. Global Restaurant Management Software Market, By End User, 2019-2032 (USD Billion)
12. Global Full-Service Restaurant Restaurant Management Software Market, By Region, 2019-2032 (USD Billion)
13. Global Institutional Restaurant Management Software Market, By Region, 2019-2032 (USD Billion)
14. Global Quick Service Restaurant Restaurant Management Software Market, By Region, 2019-2032 (USD Billion)
15. Global Others Restaurant Management Software Market, By Region, 2019-2032 (USD Billion)
16. Global Restaurant Management Software Market, By Region, 2019-2032 (USD Billion)
17. North America Restaurant Management Software Market, By Software, 2019-2032 (USD Billion)
18. North America Restaurant Management Software Market, By Deployment Type, 2019-2032 (USD Billion)
19. North America Restaurant Management Software Market, By End User, 2019-2032 (USD Billion)
20. U.S. Restaurant Management Software Market, By Software, 2019-2032 (USD Billion)
21. U.S. Restaurant Management Software Market, By Deployment Type, 2019-2032 (USD Billion)
22. U.S. Restaurant Management Software Market, By End User, 2019-2032 (USD Billion)
23. Canada Restaurant Management Software Market, By Software, 2019-2032 (USD Billion)
24. Canada Restaurant Management Software Market, By Deployment Type, 2019-2032 (USD Billion)
25. Canada Restaurant Management Software Market, By End User, 2019-2032 (USD Billion)
26. Mexico Restaurant Management Software Market, By Software, 2019-2032 (USD Billion)
27. Mexico Restaurant Management Software Market, By Deployment Type, 2019-2032 (USD Billion)
28. Mexico Restaurant Management Software Market, By End User, 2019-2032 (USD Billion)
29. Europe Restaurant Management Software Market, By Software, 2019-2032 (USD Billion)
30. Europe Restaurant Management Software Market, By Deployment Type, 2019-2032 (USD Billion)
31. Europe Restaurant Management Software Market, By End User, 2019-2032 (USD Billion)
32. Germany Restaurant Management Software Market, By Software, 2019-2032 (USD Billion)
33. Germany Restaurant Management Software Market, By Deployment Type, 2019-2032 (USD Billion)
34. Germany Restaurant Management Software Market, By End User, 2019-2032 (USD Billion)
35. France Restaurant Management Software Market, By Software, 2019-2032 (USD Billion)
36. France Restaurant Management Software Market, By Deployment Type, 2019-2032 (USD Billion)
37. France Restaurant Management Software Market, By End User, 2019-2032 (USD Billion)
38. U.K. Restaurant Management Software Market, By Software, 2019-2032 (USD Billion)
39. U.K. Restaurant Management Software Market, By Deployment Type, 2019-2032 (USD Billion)
40. U.K. Restaurant Management Software Market, By End User, 2019-2032 (USD Billion)
41. Italy Restaurant Management Software Market, By Software, 2019-2032 (USD Billion)
42. Italy Restaurant Management Software Market, By Deployment Type, 2019-2032 (USD Billion)
43. Italy Restaurant Management Software Market, By End User, 2019-2032 (USD Billion)
44. Spain Restaurant Management Software Market, By Software, 2019-2032 (USD Billion)
45. Spain Restaurant Management Software Market, By Deployment Type, 2019-2032 (USD Billion)
46. Spain Restaurant Management Software Market, By End User, 2019-2032 (USD Billion)
47. Asia Pacific Restaurant Management Software Market, By Software, 2019-2032 (USD Billion)
48. Asia Pacific Restaurant Management Software Market, By Deployment Type, 2019-2032 (USD Billion)
49. Asia Pacific Restaurant Management Software Market, By End User, 2019-2032 (USD Billion)
50. Japan Restaurant Management Software Market, By Software, 2019-2032 (USD Billion)
51. Japan Restaurant Management Software Market, By Deployment Type, 2019-2032 (USD Billion)
52. Japan Restaurant Management Software Market, By End User, 2019-2032 (USD Billion)
53. China Restaurant Management Software Market, By Software, 2019-2032 (USD Billion)
54. China Restaurant Management Software Market, By Deployment Type, 2019-2032 (USD Billion)
55. China Restaurant Management Software Market, By End User, 2019-2032 (USD Billion)
56. India Restaurant Management Software Market, By Software, 2019-2032 (USD Billion)
57. India Restaurant Management Software Market, By Deployment Type, 2019-2032 (USD Billion)
58. India Restaurant Management Software Market, By End User, 2019-2032 (USD Billion)
59. South America Restaurant Management Software Market, By Software, 2019-2032 (USD Billion)
60. South America Restaurant Management Software Market, By Deployment Type, 2019-2032 (USD Billion)
61. South America Restaurant Management Software Market, By End User, 2019-2032 (USD Billion)
62. Brazil Restaurant Management Software Market, By Software, 2019-2032 (USD Billion)
63. Brazil Restaurant Management Software Market, By Deployment Type, 2019-2032 (USD Billion)
64. Brazil Restaurant Management Software Market, By End User, 2019-2032 (USD Billion)
65. Middle East and Africa Restaurant Management Software Market, By Software, 2019-2032 (USD Billion)
66. Middle East and Africa Restaurant Management Software Market, By Deployment Type, 2019-2032 (USD Billion)
67. Middle East and Africa Restaurant Management Software Market, By End User, 2019-2032 (USD Billion)
68. UAE Restaurant Management Software Market, By Software, 2019-2032 (USD Billion)
69. UAE Restaurant Management Software Market, By Deployment Type, 2019-2032 (USD Billion)
70. UAE Restaurant Management Software Market, By End User, 2019-2032 (USD Billion)
71. South Africa Restaurant Management Software Market, By Software, 2019-2032 (USD Billion)
72. South Africa Restaurant Management Software Market, By Deployment Type, 2019-2032 (USD Billion)
73. South Africa Restaurant Management Software Market, By End User, 2019-2032 (USD Billion)
List of Figures
1. Global Restaurant Management Software Market Segmentation
2. Restaurant Management Software Market: Research Methodology
3. Market Size Estimation Methodology: Bottom-Up Approach
4. Market Size Estimation Methodology: Top-Down Approach
5. Data Triangulation
6. Porter’s Five Forces Analysis
7. Value Chain Analysis
8. Global Restaurant Management Software Market Attractiveness Analysis by Software
9. Global Restaurant Management Software Market Attractiveness Analysis by Deployment Type
10. Global Restaurant Management Software Market Attractiveness Analysis by End User
11. Global Restaurant Management Software Market Attractiveness Analysis by Region
12. Global Restaurant Management Software Market: Dynamics
13. Global Restaurant Management Software Market Share by Software (2022 & 2032)
14. Global Restaurant Management Software Market Share by Deployment Type (2022 & 2032)
15. Global Restaurant Management Software Market Share by End User (2022 & 2032)
16. Global Restaurant Management Software Market Share by Regions (2022 & 2032)
17. Global Restaurant Management Software Market Share by Company (2022)
This study forecasts revenue at global, regional, and country levels from 2019 to 2032. The Brainy Insights has segmented the global restaurant management software market based on below mentioned segments:
Global Restaurant Management Software Market by Software:
Global Restaurant Management Software Market by Deployment Type:
Global Restaurant Management Software Market by End User:
Global Restaurant Management Software Market by Region:
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The data procurement stage involves in data gathering and collecting through various data sources.
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