Artificial Intelligence as a Service Market

Artificial Intelligence as a Service Market Size by Organization Size (Small and Medium Enterprises and Large Enterprises), Technology (Machine learning (ML), Computer Vision, and Natural Language Processing (NLP)), Service Type (Software and Services), Vertical (BFSI, Public Sector, Energy and Utility, IT and Telecom, Retail, Manufacturing, Healthcare, and Others), Regions, Global Industry Analysis, Share, Growth, Trends, and Forecast 2024 to 2033

Base Year: 2023 Historical Data: 2020-22
  • Report ID: TBI-14270
  • Published Date: Apr, 2024
  • Pages: 236
  • Category: Information Technology & Semiconductors
  • Format: PDF
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The global artificial Intelligence as a service market was valued at USD 10 billion in 2023 and grew at a CAGR of 40% from 2024 to 2033. The market is expected to reach USD 289.25 billion by 2033. The rapid technological advancements will drive the growth of the global artificial Intelligence as a service market.

Market Introduction:

Artificial Intelligence as a Service (AIaaS) offers users access to AI tools and capabilities via the cloud, eliminating the need for extensive in-house infrastructure and expertise. It offers scalability, flexibility, cost-effectiveness, ease of integration, and robust security measures. Users can leverage a variety of AI services, including machine learning algorithms, natural language processing, and computer vision, on-demand and without significant setup time. AIaaS addresses the need for AI expertise and infrastructure, particularly for organizations lacking in-house capabilities. By outsourcing AI tasks to specialized providers, businesses can save costs, focus on core competencies, and benefit from rapid innovation. AIaaS provides time and cost savings, access to advanced technologies, scalability, and reduced risk. It accelerates the development and deployment of AI solutions. AIaaS users span various industries, including finance, healthcare, retail, manufacturing, media, and entertainment, ranging from small businesses and startups to large enterprises.

Artificial Intelligence as a Service Market Size

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Recent Development
  • The Everest Group's Analytics and Artificial Intelligence (AI) Services Specialists PEAK Matrix® Assessment 2024 has recognized EXL, a major provider of digital operations and analytics solutions, as a Leader. Among the 26 top analytics and AI service providers, EXL is the highest performer and Leader in the following categories: vision and strategy, innovation and investments, and the range of services provided.

Market Dynamics:

Drivers

The rapid technological advancements – continuous innovation across various subfields of AI such as machine learning, natural language processing, and computer vision have contributed to the market’s advancement. The pace of technological innovation in AI drives the continuous evolution of AIaaS platforms to address the evolving needs of customers. The rapid pace of technological advancements in AI drives the demand for AIaaS by enabling organizations to access the latest AI capabilities without the need for extensive internal expertise or infrastructure investments. Therefore, the rapid technological advancements are enhancing the accessibility of AIaaS and driving the market’s growth.

Restraints:

The high costs of initial investmentsSubscription fees are a primary cost component of AIaaS, and they are typically based on factors like data volume, algorithm complexity, and service levels. Data transfer costs can add up, especially for large datasets or cross-regional transfers. Compute and storage costs, based on resource consumption and duration of usage, are also significant. Potential overage charges for exceeding usage limits should be considered. Customization and integration costs incurred when tailoring AIaaS to specific needs or integrating it with existing systems must be factored in. Therefore, cost considerations will limit the market's growth as it can hamper accessibility for small and medium enterprises, given the capital constraints of these market players.

Opportunities:

Globalization is driving the need and demand for AIaaS – Globalization is associated with digital transformation. This has led to the growing need for scalable, globally accessible solutions, which is driving the growing need and demand for Artificial Intelligence as a Service (AIaaS) worldwide. AIaaS provides ubiquitous access to AI tools and services, irrespective of geographical location, enabling organizations to harness AI capabilities from anywhere with an internet connection. This accessibility eliminates barriers and facilitates seamless collaboration and innovation on a global scale. Moreover, the cost-effectiveness of AIaaS is a significant factor driving its adoption globally. Furthermore, the flexibility of cloud-based AIaaS platforms enables businesses to deploy AI solutions across multiple regions and customize them to meet local requirements effectively. Therefore, as globalization continues to shape industries worldwide, the demand for AIaaS is expected to rise further, driven by the need for scalable, accessible, and cost-effective AI solutions that can support global operations.

Regional segmentation analysis:

The regions analyzed for the market include North America, Europe, South America, Asia Pacific, the Middle East, and Africa. North America emerged as the most significant global Artificial Intelligence as a service market, with a 46% market revenue share in 2023.

The region is home to some of the world's most renowned technology companies and research institutions like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), which offer scalable and reliable hosting for AIaaS solutions. This infrastructure enables organizations to access AI technologies without the need for substantial upfront investments in hardware or infrastructure. The region's world-class universities and research institutions produce a steady stream of skilled professionals in fields like data science, engineering, and AI research, contributing to the development and expertise in AI technologies.

North America Region Artificial Intelligence as a Service Market Share in 2023 - 46%

 

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  • To speed up the design and production of enterprise content, Adobe unveiled unique generative AI models and announced Adobe Firefly Services at the Adobe Summit 2024. Adobe claims that its most recent developments can help save time and free up brand attention for more distinctive expressions. Through Firefly services, users can now access more than "20 powerful generative and creative APIs" that can expand the background and create graphics for applications like e-commerce and retail. These features are included within Adobe's Creative Cloud apps and are easily incorporated into any production workflow.
Organization Size Segment Analysis

The organization size segment is divided into small and medium enterprises and large enterprises. The large enterprises segment dominated the market, with a market share of around 62% in 2023. Large enterprises possess the financial means and technical expertise to invest in AI technologies, including AIaaS platforms, without major financial constraints. Leveraging their massive scale of operations, large enterprises generate vast amounts of data, making AIaaS particularly valuable for driving insights, optimizing processes, and improving decision-making across various business units and functions. AIaaS adoption enables large enterprises to gain a competitive advantage by enhancing operational efficiency, accelerating innovation, and delivering superior products and services to customers. Scalability is crucial for large enterprises with complex and dynamic business needs. AIaaS platforms offer the flexibility to scale resources up or down based on demand, enabling organizations to adapt effectively to changing market conditions and organizational requirements. Therefore, large enterprises are at the forefront of AIaaS adoption due to their access to resources, scale of operations, competitive imperatives, innovation leadership, and scalability requirements.

Technology Segment Analysis

The technology segment is divided into machine learning (ML), computer vision, and natural language processing (NLP). The machine learning (ML) segment dominated the market, with a market share of around 45% in 2023. Machine learning, a subset of Artificial Intelligence (AI), offers versatility that allows it to be applied to a wide range of tasks and domains, including image recognition, natural language processing, and predictive analytics, making it suitable for diverse business challenges. AIaaS platforms leverage machine learning to automate tasks such as data preprocessing, model training, and deployment, reducing time-to-market. Scalability is inherent to machine learning algorithms, allowing organizations to handle large datasets and user demands efficiently. Additionally, machine learning models can continuously learn and improve over time. Machine learning's versatility, effectiveness, automation capabilities, scalability, accessibility, and continuous improvement make it dominant in the market.

  • Introduced by Dr Reddy's Laboratories, Aurigene Pharmaceutical Services Limited (Aurigene) is a contract research, development, and manufacturing services organisation.AI, a platform that speeds up drug discovery efforts by using AI and ML to identify hits and nominate candidates. With Aurigene.AI, users may select the best algorithms for a particular application by combining sophisticated physics-based simulation, generative and predictive AI models, and CADD (Computer-Aided Drug Design) on a single platform. In addition, 1.6 million verified bioassay data points and 180 million carefully selected molecules make up the modular platform. This database is constantly growing and provides the platform with training data.
Service type Segment Analysis

The service type segment is divided into software and services. The software segment dominated the market, with a market share of around 55% in 2023. Software refers to the algorithms, frameworks, libraries, and tools used to develop and deploy AI models and applications. Software-based AIaaS solutions offer flexibility and customization, allowing organizations to tailor AI algorithms and workflows to their specific use cases and business objectives. They also provide scalability, enabling organizations to scale AI capabilities up or down based on demand without incurring significant overhead costs. Additionally, software-based AIaaS solutions are cost-effective. Integration is seamless with software-based AIaaS solutions, as they can be easily integrated into existing systems and workflows. This compatibility ensures smooth adoption and incorporation of AI technologies into organizational operations. Furthermore, organizations retain control and ownership over their AI assets, data, and intellectual property, enhancing data privacy, security, and compliance with regulatory requirements.

vertical Segment Analysis

The vertical segment is divided into BFSI, public sector, energy and utility, IT and telecom, retail, manufacturing, healthcare, and others. The BFSI segment dominated the market, with a market share of around 34% in 2023. The BFSI (Banking, Financial Services, and Insurance) industry operates within a data-rich environment, generating copious amounts of data from customer transactions, financial markets, and regulatory compliance, making it an ideal setting for leveraging AIaaS platforms. These platforms employ machine learning algorithms to analyze data for fraud detection, credit risk assessment, customer segmentation, and personalized financial recommendations. Moreover, AIaaS aids BFSI firms in risk management and regulatory compliance. Machine learning algorithms identify fraudulent activities, assess creditworthiness, and ensure adherence to regulatory standards, bolstering financial stability and legal compliance. Furthermore, AI-powered tools enhance customer experiences by providing personalized interactions, automated support through chatbots, and predictive analytics for anticipating customer needs and preferences.

  • The Shopping Mall-Specific Artificial Intelligence (AI) Profile, a new service from South Korean fashion commerce platform Ably Corp., enables users to try on clothing using generative AI that matches the model's look. Through realistic virtual profile photographs made with generative AI technology, online malls may promote their products to clients in a variety of styles with the AI Profile service. Shoppers may use the Create AI Profile function of the Ably app to upload a photo of their face, choose a mall, and instantly obtain a customized profile image.
Some of the Key Market Players:
  • Amazon Web Services, Inc.
  • BigML, Inc.
  • Fair Isaac Corporation
  • Google LLC
  • Intel Corporation
  • International Business Machines Corporation
  • Microsoft
  • Salesforce, Inc.
  • SAP SE
  • Siemens

Report Description:

Attribute Description
Market Size Revenue (USD Billion)
Market size value in 2023 USD 10 Billion
Market size value in 2033 USD 289.25 Billion
CAGR (2024 to 2033) 40%
Historical data 2020-2022
Base Year 2023
Forecast 2024-2033
Region The regions analyzed for the market are Asia Pacific, Europe, South America, North America, and Middle East and Africa. Furthermore, the regions are further analyzed at the country level.
Segments Organization Size, Technology, Service Type and Vertical

Frequesntly Asked Questions

As per The Brainy Insights, the size of the global artificial intelligence as a service market was valued at USD 10 billion in 2023 to USD 289.25 billion by 2033.

Global artificial intelligence as a service market is growing at a CAGR of 40% during the forecast period 2024-2033.

The market's growth will be influenced by the rapid technological advancements.

The high costs of initial investments could hamper the market growth.

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This study forecasts revenue at global, regional, and country levels from 2020 to 2033. The Brainy Insights has segmented the global artificial intelligence as a service market based on below mentioned segments:

Global Artificial Intelligence as a Service Market by Organization Size:

  • Small and Medium Enterprises
  • Large Enterprises

Global Artificial Intelligence as a Service Market by Technology:

  • Machine learning (ML)
  • Computer Vision
  • Natural Language Processing (NLP)

Global Artificial Intelligence as a Service Market by Service Type:

  • Software
  • Services

Global Artificial Intelligence as a Service Market by Vertical:

  • BFSI
  • Public Sector
  • Energy and Utility
  • IT and Telecom
  • Retail
  • Manufacturing
  • Healthcare
  • Others

Global Artificial Intelligence as a Service Market by Region:

  • North America
    • U.S.
    • Canada
    • Mexico
  • Europe
    • Germany
    • France
    • U.K.
    • Italy
    • Spain
  • Asia-Pacific
    • Japan
    • China
    • India
  • South America
    • Brazil
  • Middle East and Africa  
    • UAE
    • South Africa

Methodology

Research has its special purpose to undertake marketing efficiently. In this competitive scenario, businesses need information across all industry verticals; the information about customer wants, market demand, competition, industry trends, distribution channels etc. This information needs to be updated regularly because businesses operate in a dynamic environment. Our organization, The Brainy Insights incorporates scientific and systematic research procedures in order to get proper market insights and industry analysis for overall business success. The analysis consists of studying the market from a miniscule level wherein we implement statistical tools which helps us in examining the data with accuracy and precision. 

Our research reports feature both; quantitative and qualitative aspects for any market. Qualitative information for any market research process are fundamental because they reveal the customer needs and wants, usage and consumption for any product/service related to a specific industry. This in turn aids the marketers/investors in knowing certain perceptions of the customers. Qualitative research can enlighten about the different product concepts and designs along with unique service offering that in turn, helps define marketing problems and generate opportunities. On the other hand, quantitative research engages with the data collection process through interviews, e-mail interactions, surveys and pilot studies. Quantitative aspects for the market research are useful to validate the hypotheses generated during qualitative research method, explore empirical patterns in the data with the help of statistical tools, and finally make the market estimations.

The Brainy Insights offers comprehensive research and analysis, based on a wide assortment of factual insights gained through interviews with CXOs and global experts and secondary data from reliable sources. Our analysts and industry specialist assume vital roles in building up statistical tools and analysis models, which are used to analyse the data and arrive at accurate insights with exceedingly informative research discoveries. The data provided by our organization have proven precious to a diverse range of companies, facilitating them to address issues such as determining which products/services are the most appealing, whether or not customers use the product in the manner anticipated, the purchasing intentions of the market and many others.

Our research methodology encompasses an idyllic combination of primary and secondary initiatives. Key phases involved in this process are listed below:

MARKET RESEARCH PROCESS

Data Procurement:

The phase involves the gathering and collecting of market data and its related information with the help of different sources & research procedures.

The data procurement stage involves in data gathering and collecting through various data sources.

This stage involves in extensive research. These data sources includes:

Purchased Database: Purchased databases play a crucial role in estimating the market sizes irrespective of the domain. Our purchased database includes:

  • The organizational databases such as D&B Hoovers, and Bloomberg that helps us to identify the competitive scenario of the key market players/organizations along with the financial information.
  • Industry/Market databases such as Statista, and Factiva provides market/industry insights and deduce certain formulations. 
  • We also have contractual agreements with various reputed data providers and third party vendors who provide information which are not limited to:
    • Import & Export Data
    • Business Trade Information
    • Usage rates of a particular product/service on certain demographics mainly focusing on the unmet prerequisites

Primary Research: The Brainy Insights interacts with leading companies and experts of the concerned domain to develop the analyst team’s market understanding and expertise. It improves and substantiates every single data presented in the market reports. Primary research mainly involves in telephonic interviews, E-mail interactions and face-to-face interviews with the raw material providers, manufacturers/producers, distributors, & independent consultants. The interviews that we conduct provides valuable data on market size and industry growth trends prevailing in the market. Our organization also conducts surveys with the various industry experts in order to gain overall insights of the industry/market. For instance, in healthcare industry we conduct surveys with the pharmacists, doctors, surgeons and nurses in order to gain insights and key information of a medical product/device/equipment which the customers are going to usage. Surveys are conducted in the form of questionnaire designed by our own analyst team. Surveys plays an important role in primary research because surveys helps us to identify the key target audiences of the market. Additionally, surveys helps to identify the key target audience engaged with the market. Our survey team conducts the survey by targeting the key audience, thus gaining insights from them. Based on the perspectives of the customers, this information is utilized to formulate market strategies. Moreover, market surveys helps us to understand the current competitive situation of the industry. To be precise, our survey process typically involve with the 360 analysis of the market. This analytical process begins by identifying the prospective customers for a product or service related to the market/industry to obtain data on how a product/service could fit into customers’ lives.

Secondary Research: The secondary data sources includes information published by the on-profit organizations such as World bank, WHO, company fillings, investor presentations, annual reports, national government documents, statistical databases, blogs, articles, white papers and others. From the annual report, we analyse a company’s revenue to understand the key segment and market share of that organization in a particular region. We analyse the company websites and adopt the product mapping technique which is important for deriving the segment revenue. In the product mapping method, we select and categorize the products offered by the companies catering to domain specific market, deduce the product revenue for each of the companies so as to get overall estimation of the market size. We also source data and analyses trends based on information received from supply side and demand side intermediaries in the value chain. The supply side denotes the data gathered from supplier, distributor, wholesaler and the demand side illustrates the data gathered from the end customers for respective market domain.

The supply side for a domain specific market is analysed by:

  • Estimating and projecting penetration rates through analysing product attributes, availability of internal and external substitutes, followed by pricing analysis of the product.
  • Experiential assessment of year-on-year sales of the product by conducting interviews.

The demand side for the market is estimated through:

  • Evaluating the penetration level and usage rates of the product.
  • Referring to the historical data to determine the growth rate and evaluate the industry trends

In-house Library: Apart from these third-party sources, we have our in-house library of qualitative and quantitative information. Our in-house database includes market data for various industry and domains. These data are updated on regular basis as per the changing market scenario. Our library includes, historic databases, internal audit reports and archives.

Sometimes there are instances where there is no metadata or raw data available for any domain specific market. For those cases, we use our expertise to forecast and estimate the market size in order to generate comprehensive data sets. Our analyst team adopt a robust research technique in order to produce the estimates:

  • Applying demographic along with psychographic segmentation for market evaluation
  • Determining the Micro and Macro-economic indicators for each region 
  • Examining the industry indicators prevailing in the market. 

Data Synthesis: This stage involves the analysis & mapping of all the information obtained from the previous step. It also involves in scrutinizing the data for any discrepancy observed while data gathering related to the market. The data is collected with consideration to the heterogeneity of sources. Robust scientific techniques are in place for synthesizing disparate data sets and provide the essential contextual information that can orient market strategies. The Brainy Insights has extensive experience in data synthesis where the data passes through various stages:

  • Data Screening: Data screening is the process of scrutinising data/information collected from primary research for errors and amending those collected data before data integration method. The screening involves in examining raw data, identifying errors and dealing with missing data. The purpose of the data screening is to ensure data is correctly entered or not. The Brainy Insights employs objective and systematic data screening grades involving repeated cycles of quality checks, screening and suspect analysis.
  • Data Integration: Integrating multiple data streams is necessary to produce research studies that provide in-depth picture to the clients. These data streams come from multiple research studies and our in house database. After screening of the data, our analysts conduct creative integration of data sets, optimizing connections between integrated surveys and syndicated data sources. There are mainly 2 research approaches that we follow in order to integrate our data; top down approach and bottom up approach.

Market Deduction & Formulation: The final stage comprises of assigning data points at appropriate market spaces so as to deduce feasible conclusions. Analyst perspective & subject matter expert based holistic form of market sizing coupled with industry analysis also plays a crucial role in this stage.

This stage involves in finalization of the market size and numbers that we have collected from data integration step. With data interpolation, it is made sure that there is no gap in the market data. Successful trend analysis is done by our analysts using extrapolation techniques, which provide the best possible forecasts for the market.

Data Validation & Market Feedback: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helps us finalize data-points to be used for final calculations.

The Brainy Insights interacts with leading companies and experts of the concerned domain to develop the analyst team’s market understanding and expertise. It improves and substantiates every single data presented in the market reports. The data validation interview and discussion panels are typically composed of the most experienced industry members. The participants include, however, are not limited to:

  • CXOs and VPs of leading companies’ specific to sector
  • Purchasing managers, technical personnel, end-users
  • Key opinion leaders such as investment bankers, and industry consultants

Moreover, we always validate our data and findings through primary respondents from all the major regions we are working on.

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