AI in Social Media Market

AI in Social Media Market Size by Component (Solutions and Services), Technology (Machine Learning (ML) & Deep Learning, Natural Language Processing (NLP) and Computer Vision), Application (Personalization & Recommendation, Content Moderation, Customer Service & Chatbots, Influencer Marketing and Social Media Analytics), Enterprise Size (Large Enterprises and Small & Medium Enterprises (SMEs)), Industry Vertical (Retail & E-commerce, Media & Entertainment, BFSI (Banking, Financial Services, and Insurance), Healthcare and Others), Regions, Global Industry Analysis, Share, Growth, Trends, and Forecast 2025 to 2034

Base Year: 2024 Historical Data: 2021-23
  • Report ID: TBI-14696
  • Published Date: Mar, 2025
  • Pages: 237
  • Category: Information Technology & Semiconductors
  • Format: PDF
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Market Introduction

The global AI in social media market was valued at USD 2.54 billion in 2024 and grew at a CAGR of 33% from 2025 to 2034. The market is expected to reach USD 43.98 billion by 2034. The rapidly rising popularity of social media will drive the growth of the global AI in social media market.

Artificial Intelligence applications in social media platforms utilize machine learning technology, natural language processing and data analytical tools to improve both user convenience and content management capabilities and advertising approach and system performance. AI algorithms execute data analysis on huge user datasets in order to generate personalized content and forecast market shifts/trends to boost user interaction performance. AI recommendation systems operating across social media platforms employ user feedback to generate customized content and customized advertising that match individual behaviours. AI performs crucial work for content moderation through its ability to detect inappropriate content which subsequently results in their removal process. The system detects hate speech and misinformation which results in creating a protected digital space. Through AI-powered chatbots companies achieve better customer service because the systems handle immediate inquiries to boost branding success and contentment among users. The ability of AI-driven sentiment analysis helps businesses understand public sentiments which enables them to monitor their brand reputation and make better marketing choices. Social media companies leverage AI tools to analyse engagement metrics because these tools help identify appropriate influencers for brand collaborations in influencer marketing. The recent trend in content creation involves AI-generated content which produces automated captions and video summaries and AI-produced visuals to increase operational efficiency during content development. AI continues to advance in social media technology which results in superior intelligence and enhanced interaction alongside customizations for all users.

AI in Social Media Market Size

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Recent Development

  • According to reports, Meta anticipates artificial intelligence (AI) characters creating content for its Facebook and Instagram accounts.  Existing accounts on the platforms will coexist with these AI characters.  They will be able to create and share AI-powered content on the site, as well as have bios and profile images.  According to the source, Meta debuted a tool in the U.S. in July that has already produced hundreds of thousands of AI characters, with ambitions to expand in the future. However, users are currently keeping the majority of these characters private.  In addition to its AI character development tool, Meta has been including AI-powered tools to assist content producers in enhancing their work.

Market Dynamics

Drivers

The growing popularity of social media – Social media platforms TikTok, Instagram and YouTube depend entirely on artificial intelligence algorithms which analyse user activity to personalize content recommendations. Additionally, the editing process of videos receives significant assistance from AI through its automated versions of music background recommendations as well as its smart cropping and automated caption creation features. AI analytics enable creators to better understand audience preferences alongside features for maximizing video performance which leads to higher audience engagement. AI applications have become fundamental for platforms to operate alongside video content creators because short-form video continues its growing popularity. AI technology transforms influencer marketing through data analytics that improves brand influencer partnerships. The analysis from AI tools evaluates how well influencers engage their audiences and their breakdown of followers and their authentic performance to choose suitable partners for brand campaigns.

Restraints

Data privacy and security concerns – Social media AI implementation encounters hindrances because users are most concerned about their data privacy and security. The personalization of content alongside advertisement targeting and engagement pattern study depends on large amounts of user data processed by AI algorithms. Data breaches together with unauthorized data collection scandals and surveillance capitalism concerns drive users to mistrust AI-based platforms. The broad use of AI in social media remains restricted due to issues regarding algorithmic prejudice and moral complexities. AI models develop their understanding using historical data that contains biased elements which subsequently causes them to recommend unfair content and create discriminatory advertisements and display biased moderation decisions. AI systems face opposition from regulators together with users after showing evidence of promoting false information as well as discriminating against minority groups or selecting preferred demographic groups. Company reputations and legal exposure increase as a result of these biases which simultaneously diminish user trust levels. AI-driven automation as well as deepfake content combined with echo chambers continues to make the adoption of social media platforms more difficult due to ethical issues.

Opportunities

Advancements in AI. ML and big data analytics – Artificial intelligence enables social media platforms and businesses to use analytics and predictive insights which changes their capacity to analyse user behaviour and enhance content optimization and improve user engagement. Real-time processing of vast data by AI analytics tools allows users to extract significant patterns from user behaviour as well as personal preferences and engagement metrics. Social media platforms can generate tailored content because of which users stay active on their platforms longer. Big companies use these understandings to develop their promotional plans while determining ideal response moments and best locations for advertising programs. The ongoing advancement of AI technology makes data analytics along with predictive insights vital elements for both businesses and social media platforms which lead to better decision-making capacity and efficient audience-reaching and customer interaction techniques in the highly competitive digital environment.

Segment Analysis

Regional segmentation analysis

The regions analyzed for the market include North America, Europe, South America, Asia Pacific, the Middle East, and Africa. North America emerged as the most significant global AI in social media market, with a 36% market revenue share in 2024.

Large companies like Meta (Facebook), Google (YouTube), Twitter (X), Instagram, LinkedIn and Snapchat based in this region develop AI systems primarily for content recommendations and targeted advertising. The companies invest massive funds to develop machine learning (ML), deep learning (DL) and natural language processing (NLP) because these technologies optimize user connections and generates superior advertising revenue streams. Academic and tech companies cooperate in research that lets AI algorithms advance steadily to produce better social media application features including personalized content and predictive analysis and automated bots. The extensive digital adoption coupled with extensive social media use generates substantial data availability that enables AI models to operate with higher accuracy for targeted optimization. Significant funding has gone into AI marketing initiatives and e-commerce platform integration to achieve marketing success. The regulatory framework of North America supports ethical AI applications alongside innovation through its measures.

North America Region AI in Social Media Market Share in 2024 - 36%

 

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Component Segment Analysis

The component segment is divided into solutions and services. The solutions segment dominated the market, with a market share of around 75% in 2024. Social media platforms and marketing organizations use AI-based solutions in recommendation systems for advertising, automated content screening and analysis. In addition, platforms apply these solutions to analyse enormous datasets in real time so that content feeds can be personalized, and ads targeted effectively for better user engagement and ROI. AI social media analytics and influencer-marketing solutions have become routine business practices that help companies analyse audience interactions, evaluate marketing campaigns' effectiveness, and find relevant influencers. AI analytics enable businesses to design better marketing strategies through automation while predicting consumer behaviour and safeguarding their digital foothold in times of transition. As AI capabilities on social media platforms continue to develop, this area remains the primary segment driving innovation for the advancement of the market.

Technology Segment Analysis

The technology segment is divided into Machine Learning (ML) & Deep Learning, Natural Language Processing (NLP) and Computer Vision. The Machine Learning (ML) & Deep Learning segment dominated the market, with a market share of around 39% in 2024. Deep learning models optimize the delivery of content by analysing user behaviour, watch time, likes, and other interactions to capture engagement maximization on social media platforms such as Facebook, Instagram, TikTok, and YouTube. Another area of major driver ML and DL is content moderation where computer vision-and NLP-enabled deep learning algorithms are used to detect and filter harmful content, such as hate speech and "fake news", as well as inappropriate images or videos. ML and DL are also found to be the essence of AI-driven chatbots, sentiment analysis, and predictive analytics.

Application Segment Analysis

The application segment is divided into personalization & recommendation, content moderation, customer service & chatbots, influencer marketing and social media analytics. The personalization & recommendation segment dominated the market, with a market share of around 38% in 2024. Personalization and recommendation make a difference in the AI in social media market because these two focused aspects enhance user engagement, content consumption, and the effectiveness of advertisement placement in social media. For businesses and advertisers, this means that AI recommends much better ad targeting and selling effectiveness.

Enterprise size Segment Analysis

The enterprise size segment is divided into large enterprises and small & medium enterprises (SMEs). The large enterprises segment dominated the market, with a share of around 58% in 2024. The control of large enterprises in the AI in social media market results from their substantial investment in sophisticated AI systems and skilled personnel as well as advanced AI infrastructure. Large companies including Meta (Facebook) alongside Google (YouTube) Twitter (X) TikTok and LinkedIn make extensive use of AI technologies to improve content suggestion and conduct automated moderation tasks as well as strengthen their advertising methods. The immense size of these corporations enables their machine learning (ML) and deep learning (DL) models to optimize personalization algorithms through continuous data feedback thereby achieving better user retention results. This sector consists mainly of large organizations since deploying AI systems demands major technological and financial capabilities. R&D innovation through AI receives substantial investment from large enterprise organizations as they establish partnerships with leading universities and AI technology firms to develop new possibilities. Their global scalability of AI-driven solutions makes them lead the AI in social media market.

Industry vertical Segment Analysis

The industry vertical segment is divided into retail & e-commerce, media & entertainment, BFSI (banking, financial services, and insurance), healthcare and Others. The retail & e-commerce segment dominated the market, with a share of around 45% in 2024. The control Retailing and e-commerce lead the AI in social media market due to their sophisticated applications of AI recommendation and targeting advertisements. This sector has a business-centred AI-powered personalization engine that has the capability to recommend products by analysing users' social media activities on Instagram, Facebook, TikTok, and Pinterest. Such platforms work with huge datasets to profile their users employing machine learning algorithms augmented by deep learning algorithms to these fine-grained targeting product recommendations more for sales performance. Companies also leverage AI-based social media analysis to monitor consumer sentiment and detect emerging trends, which allows them to broker their best promotional strategies for optimal results. AI technology enables virtual assistants and chatbots to carry out automated customer communication. The AI chatbot application allows retail operators to give fast customer care and respond to queries and provide purchasing assistance. Through AI, augmented reality functions, and visual search capabilities, shopper enhancement is provided as it allows shoppers to select items by way of pictures shown and virtually try products on. 

Some of the Key Market Players

  • Adobe 
  • Amazon 
  • Google 
  • IBM 
  • Meta 
  • Microsoft 
  • Pinterest 
  • Salesforce 
  • Snap Inc. 
  • Sprinklr
  • TikTok 
  • Twitter 

Report Description

Attribute Description
Market Size Revenue (USD Billion)
Market size value in 2024 USD 2.54 Billion
Market size value in 2034 USD 43.98 Billion
CAGR (2025 to 2034) 33%
Historical data 2021-2023
Base Year 2024
Forecast 2025-2034
Region The regions analyzed for the market are Asia Pacific, Europe, South America, North America, and Middle East and Africa. Furthermore, the regions are further analyzed at the country level.
Segments Component, Technology, Application, Enterprise Size and Industry Vertical

Frequesntly Asked Questions

As per The Brainy Insights, the size of the global AI in social media market was valued at USD 2.54 billion in 2024 to USD 43.98 billion by 2034.

Global AI in social media market is growing at a CAGR of 33% during the forecast period 2025-2034.

Global AI in social media market is growing at a CAGR of 33% during the forecast period 2025-2034.

The market's growth will be influenced by the growing popularity of social media.

Data privacy and security concerns could hamper the market growth.

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This study forecasts revenue at global, regional, and country levels from 2021 to 2034. The Brainy Insights has segmented the global AI in social media market based on below mentioned segments:

Global AI in Social Media Market by Component:

  • Solutions
  • Services

Global AI in Social Media Market by Technology:

  • Machine Learning (ML) & Deep Learning
  • Natural Language Processing (NLP)
  • Computer Vision

Global AI in Social Media Market by Application:

  • Personalization & Recommendation
  • Content Moderation
  • Customer Service & Chatbots
  • Influencer Marketing
  • Social Media Analytics

Global AI in Social Media Market by Enterprise Size:

  • Large Enterprises
  • Small & Medium Enterprises (SMEs)

Global AI in Social Media Market by Industry Vertical:

  • Retail & E-commerce
  • Media & Entertainment
  • BFSI (Banking, Financial Services, and Insurance)
  • Healthcare
  • Others

Global AI in Social Media Market by Region:

  • North America
    • U.S.
    • Canada
    • Mexico
  • Europe
    • Germany
    • France
    • U.K.
    • Italy
    • Spain
  • Asia-Pacific
    • Japan
    • China
    • India
  • South America
    • Brazil
  • Middle East and Africa  
    • UAE
    • South Africa

Methodology

Research has its special purpose to undertake marketing efficiently. In this competitive scenario, businesses need information across all industry verticals; the information about customer wants, market demand, competition, industry trends, distribution channels etc. This information needs to be updated regularly because businesses operate in a dynamic environment. Our organization, The Brainy Insights incorporates scientific and systematic research procedures in order to get proper market insights and industry analysis for overall business success. The analysis consists of studying the market from a miniscule level wherein we implement statistical tools which helps us in examining the data with accuracy and precision. 

Our research reports feature both; quantitative and qualitative aspects for any market. Qualitative information for any market research process are fundamental because they reveal the customer needs and wants, usage and consumption for any product/service related to a specific industry. This in turn aids the marketers/investors in knowing certain perceptions of the customers. Qualitative research can enlighten about the different product concepts and designs along with unique service offering that in turn, helps define marketing problems and generate opportunities. On the other hand, quantitative research engages with the data collection process through interviews, e-mail interactions, surveys and pilot studies. Quantitative aspects for the market research are useful to validate the hypotheses generated during qualitative research method, explore empirical patterns in the data with the help of statistical tools, and finally make the market estimations.

The Brainy Insights offers comprehensive research and analysis, based on a wide assortment of factual insights gained through interviews with CXOs and global experts and secondary data from reliable sources. Our analysts and industry specialist assume vital roles in building up statistical tools and analysis models, which are used to analyse the data and arrive at accurate insights with exceedingly informative research discoveries. The data provided by our organization have proven precious to a diverse range of companies, facilitating them to address issues such as determining which products/services are the most appealing, whether or not customers use the product in the manner anticipated, the purchasing intentions of the market and many others.

Our research methodology encompasses an idyllic combination of primary and secondary initiatives. Key phases involved in this process are listed below:

MARKET RESEARCH PROCESS

Data Procurement:

The phase involves the gathering and collecting of market data and its related information with the help of different sources & research procedures.

The data procurement stage involves in data gathering and collecting through various data sources.

This stage involves in extensive research. These data sources includes:

Purchased Database: Purchased databases play a crucial role in estimating the market sizes irrespective of the domain. Our purchased database includes:

  • The organizational databases such as D&B Hoovers, and Bloomberg that helps us to identify the competitive scenario of the key market players/organizations along with the financial information.
  • Industry/Market databases such as Statista, and Factiva provides market/industry insights and deduce certain formulations. 
  • We also have contractual agreements with various reputed data providers and third party vendors who provide information which are not limited to:
    • Import & Export Data
    • Business Trade Information
    • Usage rates of a particular product/service on certain demographics mainly focusing on the unmet prerequisites

Primary Research: The Brainy Insights interacts with leading companies and experts of the concerned domain to develop the analyst team’s market understanding and expertise. It improves and substantiates every single data presented in the market reports. Primary research mainly involves in telephonic interviews, E-mail interactions and face-to-face interviews with the raw material providers, manufacturers/producers, distributors, & independent consultants. The interviews that we conduct provides valuable data on market size and industry growth trends prevailing in the market. Our organization also conducts surveys with the various industry experts in order to gain overall insights of the industry/market. For instance, in healthcare industry we conduct surveys with the pharmacists, doctors, surgeons and nurses in order to gain insights and key information of a medical product/device/equipment which the customers are going to usage. Surveys are conducted in the form of questionnaire designed by our own analyst team. Surveys plays an important role in primary research because surveys helps us to identify the key target audiences of the market. Additionally, surveys helps to identify the key target audience engaged with the market. Our survey team conducts the survey by targeting the key audience, thus gaining insights from them. Based on the perspectives of the customers, this information is utilized to formulate market strategies. Moreover, market surveys helps us to understand the current competitive situation of the industry. To be precise, our survey process typically involve with the 360 analysis of the market. This analytical process begins by identifying the prospective customers for a product or service related to the market/industry to obtain data on how a product/service could fit into customers’ lives.

Secondary Research: The secondary data sources includes information published by the on-profit organizations such as World bank, WHO, company fillings, investor presentations, annual reports, national government documents, statistical databases, blogs, articles, white papers and others. From the annual report, we analyse a company’s revenue to understand the key segment and market share of that organization in a particular region. We analyse the company websites and adopt the product mapping technique which is important for deriving the segment revenue. In the product mapping method, we select and categorize the products offered by the companies catering to domain specific market, deduce the product revenue for each of the companies so as to get overall estimation of the market size. We also source data and analyses trends based on information received from supply side and demand side intermediaries in the value chain. The supply side denotes the data gathered from supplier, distributor, wholesaler and the demand side illustrates the data gathered from the end customers for respective market domain.

The supply side for a domain specific market is analysed by:

  • Estimating and projecting penetration rates through analysing product attributes, availability of internal and external substitutes, followed by pricing analysis of the product.
  • Experiential assessment of year-on-year sales of the product by conducting interviews.

The demand side for the market is estimated through:

  • Evaluating the penetration level and usage rates of the product.
  • Referring to the historical data to determine the growth rate and evaluate the industry trends

In-house Library: Apart from these third-party sources, we have our in-house library of qualitative and quantitative information. Our in-house database includes market data for various industry and domains. These data are updated on regular basis as per the changing market scenario. Our library includes, historic databases, internal audit reports and archives.

Sometimes there are instances where there is no metadata or raw data available for any domain specific market. For those cases, we use our expertise to forecast and estimate the market size in order to generate comprehensive data sets. Our analyst team adopt a robust research technique in order to produce the estimates:

  • Applying demographic along with psychographic segmentation for market evaluation
  • Determining the Micro and Macro-economic indicators for each region 
  • Examining the industry indicators prevailing in the market. 

Data Synthesis: This stage involves the analysis & mapping of all the information obtained from the previous step. It also involves in scrutinizing the data for any discrepancy observed while data gathering related to the market. The data is collected with consideration to the heterogeneity of sources. Robust scientific techniques are in place for synthesizing disparate data sets and provide the essential contextual information that can orient market strategies. The Brainy Insights has extensive experience in data synthesis where the data passes through various stages:

  • Data Screening: Data screening is the process of scrutinising data/information collected from primary research for errors and amending those collected data before data integration method. The screening involves in examining raw data, identifying errors and dealing with missing data. The purpose of the data screening is to ensure data is correctly entered or not. The Brainy Insights employs objective and systematic data screening grades involving repeated cycles of quality checks, screening and suspect analysis.
  • Data Integration: Integrating multiple data streams is necessary to produce research studies that provide in-depth picture to the clients. These data streams come from multiple research studies and our in house database. After screening of the data, our analysts conduct creative integration of data sets, optimizing connections between integrated surveys and syndicated data sources. There are mainly 2 research approaches that we follow in order to integrate our data; top down approach and bottom up approach.

Market Deduction & Formulation: The final stage comprises of assigning data points at appropriate market spaces so as to deduce feasible conclusions. Analyst perspective & subject matter expert based holistic form of market sizing coupled with industry analysis also plays a crucial role in this stage.

This stage involves in finalization of the market size and numbers that we have collected from data integration step. With data interpolation, it is made sure that there is no gap in the market data. Successful trend analysis is done by our analysts using extrapolation techniques, which provide the best possible forecasts for the market.

Data Validation & Market Feedback: Validation is the most important step in the process. Validation & re-validation via an intricately designed process helps us finalize data-points to be used for final calculations.

The Brainy Insights interacts with leading companies and experts of the concerned domain to develop the analyst team’s market understanding and expertise. It improves and substantiates every single data presented in the market reports. The data validation interview and discussion panels are typically composed of the most experienced industry members. The participants include, however, are not limited to:

  • CXOs and VPs of leading companies’ specific to sector
  • Purchasing managers, technical personnel, end-users
  • Key opinion leaders such as investment bankers, and industry consultants

Moreover, we always validate our data and findings through primary respondents from all the major regions we are working on.

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