The regions analysed for the market include North America, Europe, South America, Asia Pacific, the Middle East, and Africa. Asia Pacific emerged as the most significant global hospitality robot market, with a 44% market revenue share in 2023.
Countries like Japan and South Korea are technological advanced and face labour shortages. Therefore, they have embraced technology such as hospitality robot to mitigate their labour shortage problems. The technologically advanced economies also make hospitality robot more accepted by the population which is used to such automated machines already operating in other sectors. The continuous research and development improve hospitality robot contributing to the growing dominance of the region in the global market. the expanding tourism and travel industry with a robust chain of hotels, restaurants and bars among others also offers incentives for adopting robots to meet the rising demand in the face of labour shortages. Favourable regulatory environment with supportive government policies also augments the market’s growth.
Asia Pacific Region Hospitality Robot Market Share in 2023 - 44%
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The type segment is divided into front desk robots, mobile guidance robots, delivery robots, cleaning robots, and others. The front desk robots segment dominated the market, with a market share of around 40% in 2023. Front desk robots are designed to perform tasks at the reception. They are equipped with touchscreens and voice recognition features along with other interactive features that enable them to interact with guests or customers. They are first point of contact for guests and customers. They are efficient, reliable, operated 24/7, and convenient. they are highly effective and offer a fast customer service with reduced waiting times which is highly appreciated in this fast-paced world. They are the face of modernization and automation. They reduce costs. they are less prone to errors, all of which translates to better services and enhanced customer satisfaction.
The end user segment is divided into hotels, bars and restaurants, travel and tourism, and others. The hotels segment dominated the market, with a market share of around 58% in 2023. Hotels are institutions that offer accommodations to travellers or guests on a temporary-basis. They are vital to the tourism and travel industry. They range from budget friendly hotels to luxury hotel chains. Other than lodging, these institutions offer dining, entertainment, utilities, and other recreational facilities. They adopt hospitality robot to automate their repetitive tasks facilitating improved efficiency, reduced downtime, costs and enhanced customer satisfaction. they face labour shortages which encourages them to automate tasks and utilize robots in doing so. Robots are the future and adopting them within the institution reflects on the openness and tech-savvy nature of these institutions which bodes well for their marketing and sales.
This study forecasts revenue at global, regional, and country levels from 2020 to 2033. The Brainy Insights has segmented the global hospitality robot market based on below mentioned segments:
Global Hospitality Robot Market by Type:
Global Hospitality Robot Market by End User:
Global Hospitality Robot Market by Region:
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