Focus on brand awareness and loyal customers: A community management system gives a platform for ongoing interaction and support. It helps businesses deepen their relationships with customers and foster loyalty in more than just transactional interactions. Building a vibrant online community helps create the brand's visibility and credibility. It is useful in the positioning of businesses in their sector. Online communities help offer invaluable sources of feedback and market information, which enable businesses to better understand customer requirements, preferences and concerns. Online communities can act as monetization platforms via channels like premium content, membership fees, sponsorships or affiliate partnerships. The platform helps in the ongoing interaction and support, which helps deepen relationships with customers and make them loyal. All these factors will eventually drive the community management system market.
High cost: Installing a community management system (CMS) platform requires a high initial investment, which can hinder market growth, especially for smaller companies with budget limitations. The cost related to customization and implementation of the community management system can be significant, which can be a problem for the smaller enterprises to invest in. Also, there is a need for ongoing maintenance and potential upgrades. All these factors act as hindrances to the market.
Surge in the social media culture: Social media management has become crucial for branding and lead-generation strategies in the present world. Hence, organizations are trying to be active on social media for better reach and connect with their customers. The continuous feedback and monitoring of the community dynamics helps in getting evolving trends and member insights, which can be fruitful in making better strategies for organizations to make more loyal customers. The community management system also helps demonstrate transparency, authenticity, and responses in the organizations' interactions with the community members. It sets the tone for positive collaboration and engagement. It helps grow relationships with the community members and helps expand the community. It is useful in nurturing connections and motivating active participation among members. All these factors will drive the Community Management System in the forecasting period.
1. Introduction
1.1. Objectives of the Study
1.2. Market Definition
1.3. Research Scope
1.4. Currency
1.5. Key Target Audience
2. Research Methodology and Assumptions
3. Executive Summary
4. Premium Insights
4.1. Porter’s Five Forces Analysis
4.2. Value Chain Analysis
4.3. Top Investment Pockets
4.3.1. Market Attractiveness Analysis By Deployment Type
4.3.2. Market Attractiveness Analysis By Organization Size
4.3.3. Market Attractiveness Analysis By Region
4.4. Industry Trends
5. Market Dynamics
5.1. Market Evaluation
5.2. Drivers
5.2.1. Focus on brand awareness and loyal customers
5.3. Restraints
5.3.1. High Cost
5.4. Opportunities
5.4.1. Surge in the social media culture
5.5. Challenges
5.5.1. Economic slowdown
6. Global Community Management System Market Analysis and Forecast, By Deployment Type
6.1. Segment Overview
6.2. Cloud
6.3. On-Premise
7. Global Community Management System Market Analysis and Forecast, By Organization Size
7.1. Segment Overview
7.2. SMEs
7.3. Large Enterprises
8. Global Community Management System Market Analysis and Forecast, By Regional Analysis
8.1. Segment Overview
8.2. North America
8.2.1. U.S.
8.2.2. Canada
8.2.3. Mexico
8.3. Europe
8.3.1. Germany
8.3.2. France
8.3.3. U.K.
8.3.4. Italy
8.3.5. Spain
8.4. Asia-Pacific
8.4.1. Japan
8.4.2. China
8.4.3. India
8.5. South America
8.5.1. Brazil
8.6. Middle East and Africa
8.6.1. UAE
8.6.2. South Africa
9. Global Community Management System Market-Competitive Landscape
9.1. Overview
9.2. Market Share of Key Players in Global Community Management System Market
9.2.1. Global Company Market Share
9.2.2. North America Company Market Share
9.2.3. Europe Company Market Share
9.2.4. APAC Company Market Share
9.3. Competitive Situations and Trends
9.3.1. Product Launches and Developments
9.3.2. Partnerships, Collaborations, and Agreements
9.3.3. Mergers & Acquisitions
9.3.4. Expansions
10. Company Profiles
10.1. Higher Logic
10.1.1. Business Overview
10.1.2. Company Snapshot
10.1.3. Company Market Share Analysis
10.1.4. Company Product Portfolio
10.1.5. Recent Developments
10.1.6. SWOT Analysis
10.2. CMNTY Corporation
10.2.1. Business Overview
10.2.2. Company Snapshot
10.2.3. Company Market Share Analysis
10.2.4. Company Product Portfolio
10.2.5. Recent Developments
10.2.6. SWOT Analysis
10.3. WebMD LLC
10.3.1. Business Overview
10.3.2. Company Snapshot
10.3.3. Company Market Share Analysis
10.3.4. Company Product Portfolio
10.3.5. Recent Developments
10.3.6. SWOT Analysis
10.4. inSided
10.4.1. Business Overview
10.4.2. Company Snapshot
10.4.3. Company Market Share Analysis
10.4.4. Company Product Portfolio
10.4.5. Recent Developments
10.4.6. SWOT Analysis
10.5. Khoros, LLC
10.5.1. Business Overview
10.5.2. Company Snapshot
10.5.3. Company Market Share Analysis
10.5.4. Company Product Portfolio
10.5.5. Recent Developments
10.5.6. SWOT Analysis
10.6. Civilized Discourse Construction Kit, Inc.
10.6.1. Business Overview
10.6.2. Company Snapshot
10.6.3. Company Market Share Analysis
10.6.4. Company Product Portfolio
10.6.5. Recent Developments
10.6.6. SWOT Analysis
10.7. MH Sub I, LLC
10.7.1. Business Overview
10.7.2. Company Snapshot
10.7.3. Company Market Share Analysis
10.7.4. Company Product Portfolio
10.7.5. Recent Developments
10.7.6. SWOT Analysis
10.8. DNN Corp
10.8.1. Business Overview
10.8.2. Company Snapshot
10.8.3. Company Market Share Analysis
10.8.4. Company Product Portfolio
10.8.5. Recent Developments
10.8.6. SWOT Analysis
10.9. Hivebrite
10.9.1. Business Overview
10.9.2. Company Snapshot
10.9.3. Company Market Share Analysis
10.9.4. Company Product Portfolio
10.9.5. Recent Developments
10.9.6. SWOT Analysis
10.10. WildApricot Inc.
10.10.1. Business Overview
10.10.2. Company Snapshot
10.10.3. Company Market Share Analysis
10.10.4. Company Product Portfolio
10.10.5. Recent Developments
10.10.6. SWOT Analysis
10.11. Sprinklr
10.11.1. Business Overview
10.11.2. Company Snapshot
10.11.3. Company Market Share Analysis
10.11.4. Company Product Portfolio
10.11.5. Recent Developments
10.11.6. SWOT Analysis
10.12. Tribe Technologies Inc.
10.12.1. Business Overview
10.12.2. Company Snapshot
10.12.3. Company Market Share Analysis
10.12.4. Company Product Portfolio
10.12.5. Recent Developments
10.12.6. SWOT Analysis
10.13. Vanilla Forums
10.13.1. Business Overview
10.13.2. Company Snapshot
10.13.3. Company Market Share Analysis
10.13.4. Company Product Portfolio
10.13.5. Recent Developments
10.13.6. SWOT Analysis
10.14. NING
10.14.1. Business Overview
10.14.2. Company Snapshot
10.14.3. Company Market Share Analysis
10.14.4. Company Product Portfolio
10.14.5. Recent Developments
10.14.6. SWOT Analysis
10.15. Influitive
10.15.1. Business Overview
10.15.2. Company Snapshot
10.15.3. Company Market Share Analysis
10.15.4. Company Product Portfolio
10.15.5. Recent Developments
10.15.6. SWOT Analysis
10.16. Brilliant Directories
10.16.1. Business Overview
10.16.2. Company Snapshot
10.16.3. Company Market Share Analysis
10.16.4. Company Product Portfolio
10.16.5. Recent Developments
10.16.6. SWOT Analysis
List of Table
1. Global Community Management System Market, By Deployment Type, 2020-2033 (USD Billion)
2. Global Cloud, Community Management System Market, By Region, 2020-2033 (USD Billion)
3. Global On-Premise, Community Management System Market, By Region, 2020-2033 (USD Billion)
4. Global Community Management System Market, By Organization Size, 2020-2033 (USD Billion)
5. Global Large Enterprises, Community Management System Market, By Region, 2020-2033 (USD Billion)
6. Global SMEs, Community Management System Market, By Region, 2020-2033 (USD Billion)
7. North America Community Management System Market, By Deployment Type, 2020-2033 (USD Billion)
8. North America Community Management System Market, By Organization Size, 2020-2033 (USD Billion)
9. U.S. Community Management System Market, By Deployment Type, 2020-2033 (USD Billion)
10. U.S. Community Management System Market, By Organization Size, 2020-2033 (USD Billion)
11. Canada Community Management System Market, By Deployment Type, 2020-2033 (USD Billion)
12. Canada Community Management System Market, By Organization Size, 2020-2033 (USD Billion)
13. Mexico Community Management System Market, By Deployment Type, 2020-2033 (USD Billion)
14. Mexico Community Management System Market, By Organization Size, 2020-2033 (USD Billion)
15. Europe Community Management System Market, By Deployment Type, 2020-2033 (USD Billion)
16. Europe Community Management System Market, By Organization Size, 2020-2033 (USD Billion)
17. Germany Community Management System Market, By Deployment Type, 2020-2033 (USD Billion)
18. Germany Community Management System Market, By Organization Size, 2020-2033 (USD Billion)
19. France Community Management System Market, By Deployment Type, 2020-2033 (USD Billion)
20. France Community Management System Market, By Organization Size, 2020-2033 (USD Billion)
21. U.K. Community Management System Market, By Deployment Type, 2020-2033 (USD Billion)
22. U.K. Community Management System Market, By Organization Size, 2020-2033 (USD Billion)
23. Italy Community Management System Market, By Deployment Type, 2020-2033 (USD Billion)
24. Italy Community Management System Market, By Organization Size, 2020-2033 (USD Billion)
25. Spain Community Management System Market, By Deployment Type, 2020-2033 (USD Billion)
26. Spain Community Management System Market, By Organization Size, 2020-2033 (USD Billion)
27. Asia Pacific Community Management System Market, By Deployment Type, 2020-2033 (USD Billion)
28. Asia Pacific Community Management System Market, By Organization Size, 2020-2033 (USD Billion)
29. Japan Community Management System Market, By Deployment Type, 2020-2033 (USD Billion)
30. Japan Community Management System Market, By Organization Size, 2020-2033 (USD Billion)
31. China Community Management System Market, By Deployment Type, 2020-2033 (USD Billion)
32. China Community Management System Market, By Organization Size, 2020-2033 (USD Billion)
33. India Community Management System Market, By Deployment Type, 2020-2033 (USD Billion)
34. India Community Management System Market, By Organization Size, 2020-2033 (USD Billion)
35. South America Community Management System Market, By Deployment Type, 2020-2033 (USD Billion)
36. South America Community Management System Market, By Organization Size, 2020-2033 (USD Billion)
37. Brazil Community Management System Market, By Deployment Type, 2020-2033 (USD Billion)
38. Brazil Community Management System Market, By Organization Size, 2020-2033 (USD Billion)
39. Middle East and Africa Community Management System Market, By Deployment Type, 2020-2033 (USD Billion)
40. Middle East and Africa Community Management System Market, By Organization Size, 2020-2033 (USD Billion)
41. UAE Community Management System Market, By Deployment Type, 2020-2033 (USD Billion)
42. UAE Community Management System Market, By Organization Size, 2020-2033 (USD Billion)
43. South Africa Community Management System Market, By Deployment Type, 2020-2033 (USD Billion)
44. South Africa Community Management System Market, By Organization Size, 2020-2033 (USD Billion)
List of Figures
1. Global Community Management System Market Segmentation
2. Global Community Management System Market: Research Methodology
3. Market Size Estimation Methodology: Bottom-Up Approach
4. Market Size Estimation Methodology: Top-Down Approach
5. Data Triangulation
6. Porter’s Five Forces Analysis
7. Value Chain Analysis
8. Global Community Management System Market Attractiveness Analysis By Deployment Type
9. Global Community Management System Market Attractiveness Analysis By Organization Size
10. Global Community Management System Market Attractiveness Analysis By Region
11. Global Community Management System Market: Dynamics
12. Global Community Management System Market Share By Deployment Type (2023 & 2033)
13. Global Community Management System Market Share By Organization Size (2023 & 2033)
14. Global Community Management System Market Share By Regions (2023 & 2033)
15. Global Community Management System Market Share By Company (2023)
This study forecasts revenue at global, regional, and country levels from 2020 to 2033. The Brainy Insights has segmented the global Community Management System market based on below mentioned segments:
Global Community Management System Market by Deployment Type
Global Community Management System Market by Organization Size:
Global Community Management System Market by Region:
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